FAQs

What is a Wink?

WINK vehicles are the only fully equipped Neighborhood Electric Vehicles (NEVs) and Low Speed Vehicles (LSVs), with optional built-in solar panels. WINKS are street legal and fully US DOT-compliant. 

Solar-equipped models charge by sunlight. All four models plug in anywhere to any standard 110 volt outlet. It only costs around one dollar to charge a Wink. 

Do Winks Require Regular Maintenance?

Winks are fairly low maintenance vehicles. You need to maintain proper tire pressure, but no need for tune ups, oil changes, spark plugs, etc.

All Winks have Lithium LFP Batteries from “C A L B” aerospace grade cells, which requires no maintenance other than charging fully to 80or 90% charge.

How do I get a refund of my deposit?

Pre-order deposits are refundable within 14 days of vehicle availability. If you request a refund of your deposit it will be credited back to the payment source, usually within 10 days depending on your bank billing cycle.

Please contact us by email or phone to request your refund. 

When will Winks be delivered?

Winks are in stock now and ready to ship out within 72 hours. Click here to order yours now.

Reserve yours today!

Do I need a drivers license or insurance to drive a Wink?

Most states require a drivers license to operate LSV Winks. Some states allow drivers as young as 14 years old to operate these vehicles.

Insurance may be mandatory in your state. Please check local laws. Wink Motors highly encourages drivers to have insurance. 

What payment options are available?

Long term financing is available through Magwich, click here to apply.

Orders for the full amount are acceptable by PayPal, Wire Transfers, any credit card, and other payment methods available on our order form.

What EV tax credits are available?

While there are not currently any federal tax credits that include Low Speed Vehicles, state-level tax credits may apply.

Check your local and state regulations regarding EV tax credits to see if LSVs apply. More information coming, stay tuned!



What is the cost for delivery?

The destination charge for shipping right to your door is $1650.

Where do Winks ship to?

Shipping is available to the 48 contiguous states in the USA and Canada.

COntact us for shipments to Hawaii or Alaska.

Where are Winks street-legal?

Winks are street legal in all states except for NY. They are the only enclosed fully-equipped US DOT-compliant Low Speed Vehicles. In most states Winks can be driven on public roads with posted speed limit of up to 35 mph. The top speed of Wink vehicles is 25 mph, as required by federal law.

Most states require that your Wink be registered, insured, titled and plated for road use. Please check your local laws.

Unlike other vendors that claim to be street legal, Winks have individual 17 digit VIN numbers that allow them to be legally registered with license plates and insurance. Please ask other vendors for a VIN number and verify with your insurance provider. They also include a Manufacturer's Certificate of Origin (MCO). This MCO serves as a legal ownership document for registering your Wink.

Winks are classified a Low Speed Vehicle (LSV). As such, Winks are NOT public road legal in the state of NY.

Winks can be driven in every state on private roads such as golf courses, private or retirement communities, in every state.

Insurance is recommended.

Are Winks DOT Compliant?

Yes, Wink Mark3s are US DOT-compliant, have a VIN (Vehicle Identification Number), and carry all DOT required special equipment. 

Winks not only meet US DOT requirements, but they actually include safety equipment exceeding US DOT requirements.

How will service and repairs be handled for Winks?

For warranty repairs, contact SPROUT SERVICE by Wink Motors by email or phone to advise your issue. 
We will search for, advise and pre-arrange for a local repair shop to have your Wink serviced.
Sprout Service by Wink Motors will cover and pay for the repair cost directly with the shop for Winks under warranty.

SPROUT SERVICE may also elect to do service in its own facility.

How does Wink control quality?

Winks are quality assured through multi-level production inspections and validations.

The function, fit and finish on every WINK is scrupulously inspected and test driven at the factory by an independent world-renowned third-party inspection company. 

How do I turn on my Wink?

The power is turned on by using a one-touch start system, secured by your remote key fob. 


What type of batteries do Winks use?

Winks come with LFP batteries from “C A L B” aerospace grade cells (Chinese Aerospace Lithium Battery). Wink battery cells are top quality.

Winks include a four-year pro-rated battery limited warranty. Most LSVs come with traditional lead acid batteries with average two-year lifespans, and can cost thousands to replace. We highly recommend avoiding lead acid batteries due to the weight, cost and quick deterioration of the old battery technology.

How long does it take to charge the battery?

Winks can charge from 30% to 80% in approximately 4 hours from a 110V wall outlet, or use 220V household outlet for faster charging. 
With the optional solar panel, when available, solar and ambient light charging speeds up charging and can charge the batteries up to an additional 40 to 80 miles of range per week, depending on sun conditions.

Solar charging efficiency can be greatly affected by the intensity of available sunlight.

How much does it cost to charge the battery?

Full charge from empty to full usually costs between $0.75 to $1.75 depending on your local electric power rate. $23 of electricity can get you up to 500 miles of range.

Free power from the sun on solar models means that you might never have to pay for charging the battery.

How do I charge the battery?

The battery can be charged anywhere using any standard 110v power outlet.

Mark3 models include Built-In battery chargers.

Solar models can automatically receive battery charging from the sun.

How many passengers can a Wink carry?

All current Wink models can legally carry four passengers. US DOT compliant three point shoulder inertia wheel auto lock seatbelts are included for each passenger.

What are the technical details of the brake system?
  • Front disk rear drum. Wink vehicles have duak circuit brake systems insuring you stay safe in any emergency.
Do Winks come with a warranty?

We include a 1 year/5,000 mile standard limited warranty, parts and labor included, typical wear items, such as wiper blades, tires, brake pads, etc. are excluded. We also offer an extended warranty for an additional year at time of purchase.

We also include a 4 year pro-rated battery warranty.