FAQs

What is a Wink?

WINK vehicles are the only fully equipped Neighborhood Electric Vehicles (NEVs) and Low Speed Vehicles (LSVs), with optional built-in solar panels. WINKS are street legal and fully US DOT-compliant. 

Solar-equipped models charge by sunlight. All four models plug in anywhere to any standard 110 volt outlet. It only costs around one dollar to charge a Wink. 

Do Winks Require Regular Maintenance?

Winks are fairly low maintenance vehicles. As with your car, you need to maintain proper tire pressure, but other things like regular oil changes aren't a factor.

All Winks have Lithium LFP Batteries which requires no maintenance other than charging fully to a green light.

How do I get a refund of my deposit?

Pre-order deposits are refundable within 14 days of vehicle availability. If you request a refund of your deposit it will be credited back to the payment source, usually within 10 days depending on your bank billing cycle.

Please contact us by email or phone to request your refund. 

When will Winks be delivered?

We anticipate having Mark3 available around Nov/Dec of 2024. Limited initial quantities will be available as we scale up production for 2025.

Fulfillment will be first come, first served. While Wink vehicles are already in low-volume production, we expect to scale up production in early 2025 to meet the growing demand.

Do I need a drivers license or insurance to drive a Wink?

Most states require a drivers license to operate LSV Winks. Some states allow drivers as young as 14 years old to operate these vehicles.

Insurance may be mandatory in your state. Please check local laws. Wink Motors highly encourages drivers to have insurance. 

What payment options are available?

Orders for the full amount are acceptable by PayPal, any credit card and other payment methods available on our order form.

Orders paid in monthly installments are available trhough PayPal PayLater. Payment terms of 3, 6, or 12 months are available for qualified buyers.

What EV tax credits are available?

While there are not currently any federal tax credits that include Low Speed Vehicles, state-level tax credits may apply.

Check your local and state regulations regarding EV tax credits to see if LSVs apply. More information coming, stay tuned!



What is the cost for delivery?

Delivery costs vary by distance from our NY/NJ facilities. Please email us to request a free quote.

Contact us at sales@winkmotors.com or call 1-888-462-9465 for shipping rates depending on your zip code.

Where do Winks ship to?

Shipping is available to the 48 contiguous states in the USA and Canada.

We do not currently offer shipping internationally, or to Alaska and Hawaii.
We'll update if this changes.

Where are Winks street-legal?

Winks are street legal in 46 states. They are the only enclosed fully US DOT-compliant Low Speed Vehicles. In most states Winks can be driven on public roads with posted speed limit of up to 35 mph. The top speed of Wink vehicles is 25 mph, as limited by federal law.

Most states require that your Wink be registered, insured, titled and plated for road use. Please check your local laws.

Winks have individual 17 digit VIN numbers that allow them to be legally registered with license plates and insurance. They also include a Manufacturer's Certificate of Origin (MCO). This MCO serves as a legal ownership document for registering your Wink.

Winks are classified a Low Speed Vehicles (LSVs). As such, Winks are NOT public road legal in the states of CT, NY, MS, and MT.

Winks can be driven in every state on private roads such as golf courses, private or retirement communities, in every state.

Insurance is recommended.

Are Winks DOT Compliant?

Yes, Winks are US DOT-compliant, have a VIN (Vehicle Identification Number), and carry all DOT required special equipment. 

Winks not only meet US DOT requirements, but they actually include safety equipment exceeding US DOT requirements.

How will service and repairs be handled for Winks?

For warranty repairs, contact SPROUT SERVICE by Wink Motors by email or phone to advise your issue. 
We will search for, advise and pre-arrange for a local repair shop to have your Wink serviced.
Sprout Service by Wink Motors will cover and pay for the repair cost directly with the shop for Winks under warranty.

SPROUT SERVICE may also elect to do service in its own facility.

What is unique about the Wink Introductory Offers?

Our introductory pricing is lower than our anticipated future pricing.

Introductory vehicles include extra cost upgrades such as deluxe vegan leather seating, upgraded aluminum alloy wheels, and paint color options. This $900.00 value is included at no extra charge.


How does Wink control quality?

Winks are quality assured through multi-level production inspections and validations.

The function, fit and finish on every WINK is scrupulously inspected at the factory by an independent world-renowned third-party inspection company. 

How do I turn on my Wink?

The power is turned on by using your remote key fob. Each Wink is also equipped with an easily accessed master power disconnect switch for peace of mind when your Wink is not in use.


What type of batteries do Winks use?

Winks come with Lithium Iron Phosphate (LiFePO4) batteries. Wink battery cells are top quality.

Our batteries use LiFePO4 cells that are state of the art, and electric car manufacturers such as Tesla and GM are now switching to this type of safer battery chemistry.

Winks include a four-year pro-rated battery limited warranty. Most LSVs come with traditional lead acid batteries with average two-year lifespans, and can cost thousands to replace. We highly recommend avoiding lead acid batteries due to the weight, cost and quick deterioration of the old battery technology.

How long does it take to charge the battery?

It takes 6 - 8 hours on average to charge a Wink battery from a 110V wall outlet. 
Solar and ambient light charging speeds up charging and can charge the batteries up to an additional 40 to 80 miles of range per week, depending on sun conditions.

Solar charging efficiency can be greatly affected by the intensity of available sunlight.

How much does it cost to charge the battery?

Full charge from empty to full usually costs between $0.75 to $1.75 depending on your local electric power rate.

Free power from the sun on solar models means that you might never have to pay for charging the battery.

How do I charge the battery?

The battery can be charged anywhere using any standard 110v power outlet.

Sprout models include portable battery chargers.Mark3 models include Built-In battery chargers.

Solar models can automatically receive battery charging from the sun.

How many passengers can a Wink carry?

All current Wink models can legally carry four passengers. US DOT compliant three point shoulder seatbelts are included for each passenger.

What are the technical details of the brake system?
  • 4 Wheel Disc, Drum Brake System
  • Dual Circuit Hydraulic Master Cylinder, which exceeds DOT requirements.
Do Winks come with a warranty?

We include a 6 month-5,000 mile standard limited warranty, parts and labor included, typical wear items are excluded.

We also include a 4 year pro-rated battery warranty.